Refund Terms for XOLVARNETHIX

Welcome to XOLVARNETHIX. Your satisfaction is our priority, and we strive to ensure that you are happy with your purchase. However, if you are not entirely satisfied with your purchase, we're here to help. Please read our Refund Terms carefully.

Eligibility for Refunds

• Items must be unused and in the same condition as when received.
• Refund requests must be initiated within 30 days of the original purchase date.
• Items must be returned in the original packaging.
• Proof of purchase is required for all refund requests.

Non-Refundable Items

Some items are exempt from being refunded, including but not limited to:

• Gift cards
• Downloadable software products
• Personalized or custom-made products
• Clearance items

How to Initiate a Refund

To initiate a refund, please follow these steps:

1. Contact our customer support at [email protected] with your order details and reason for the refund.
2. Our team will review your request and inform you of the eligibility and next steps.
3. Once approved, send the item back to us using a trackable shipping service.

Processing Refunds

Upon receipt and inspection of the returned item, we will notify you of the status of your refund via email. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a specified number of days.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].

Contact Information

For any questions related to our Refund Terms, please contact us at:

XOLVARNETHIX
Customer Support
Email: [email protected]

These terms are subject to change at the discretion of XOLVARNETHIX. Please review them periodically for any updates.